Character.ai 启动自愿 Chapter 11 破产程序
Character.ai has initiated voluntary Chapter 11 bankruptcy
AI 聊天机器人明星公司 Character.ai 申请破产，直接影响其千万级用户与行业格局，建议关注后续出售进展及对 AI 陪伴赛道的影响。
Today, we’re sharing that Character.ai has initiated a voluntary Chapter 11 bankruptcy process to facilitate a court-supervised sale of the company.
今天，我们宣布Character.ai已主动启动第11章破产程序，以促进法院监督下的公司出售。
Over the past year, we’ve taken meaningful steps to sustain and improve our business amid significant legal, regulatory, and operational headwinds. After a comprehensive review of our available alternatives, our board determined that this court-supervised sale process provides us with the best opportunity to maximize value for all of our stakeholders.
过去一年中，在面临重大法律、监管和运营挑战的情况下，我们采取了有意义的措施来维持和改善业务。在全面审查了可用替代方案后，我们的董事会确定，这一法院监督的出售流程为我们提供了为所有利益相关者最大化价值的最佳机会。
We hope that the sale process will yield an actionable proposal that will allow continued operations of the Character.ai platform. If such a bid is unavailable, however, the platform will be wound down.
我们希望出售流程能产生一个可行的提案，使Character.ai平台能够继续运营。然而，如果没有这样的出价，平台将被逐步关闭。
As we navigate this process, maintaining a safe and engaging experience for our community remains a top priority.
在应对这一过程时，保持社区安全且引人入胜的体验仍然是我们的首要任务。
What This Means for Our Community
这对我们的社区意味着什么
The Character.ai platform remains up and running, and you can continue to access all services at this time.
Character.ai平台仍在运行，您目前可以继续访问所有服务。
We know that this news may raise questions for some of you. To learn more, please see our FAQs below. And if you need support, you can find helpful resources here.
我们知道这一消息可能会让一些人产生疑问。如需了解更多信息，请参阅下面的常见问题解答。如果您需要支持，可以在此处找到有用的资源。
1. Why did Character.ai file for Chapter 11?
1. Character.ai为何申请第11章破产？
Over the past year, we have taken meaningful steps to sustain and improve our business amid significant legal, regulatory, and operational headwinds.
过去一年中，在面临重大法律、监管和运营挑战的情况下，我们采取了有意义的措施来维持和改善业务。
After a comprehensive review of available options, we determined the best path forward was to begin a Chapter 11 case to pursue a court-supervised sale of all or substantially all of our assets. We believe that this court-supervised process both maximizes the value of our business and provides the best opportunity for continued service to our platform users.
在全面审查了可用选项后，我们确定最佳的前进道路是启动第11章案件，以寻求法院监督下出售全部或大部分资产。我们相信，这一法院监督的流程既能最大化我们业务的价值，也为继续为平台用户提供服务提供了最佳机会。
2. How long is the sale process expected to take?
2. 出售流程预计需要多长时间？
We currently expect that the court-supervised sale process will be complete by the end of November or perhaps early December 2026.
我们目前预计法院监督的出售流程将在2026年11月底或可能12月初完成。
3. What does this mean for users?
3. 这对用户意味着什么？
The Character.ai platform remains up and running, and you can continue to access all services at this time. We're focused on finding the best path forward for our platform and community.
Character.ai平台仍在运行，您目前可以继续访问所有服务。我们专注于为我们的平台和社区找到最佳的前进道路。
4. Is my paid subscription still active?
4. 我的付费订阅仍然有效吗？
Yes, your subscriptions remain active, and billing is unchanged for now. If the service changes in a way that affects paid features, we intend to notify subscribers in advance.
是的，您的订阅仍然有效，计费暂时不变。如果服务发生变化影响到付费功能，我们打算提前通知订阅者。
5. What happens to user data and chats?
5. 用户数据和聊天记录会怎样？
Your information continues to be protected under our Privacy Policy, and our data privacy and security practices are unchanged. As a reminder, you can delete your account or export your data through the app or the Character.ai website.
您的信息将继续受到我们隐私政策的保护，我们的数据隐私和安全实践保持不变。提醒您，您可以通过应用或Character.ai网站删除您的账户或导出您的数据。
To learn more, you can read the full press release HERE. Court filings and additional information relating to Character.ai’s Chapter 11 case can be found HERE, a website administered by Character.ai’s claims and noticing agent, Stretto, Inc.
如需了解更多信息，您可以在此处阅读完整的新闻稿。与Character.ai第11章案件相关的法院文件和其他信息可在此处找到，该网站由Character.ai的索赔和通知代理Stretto, Inc.管理。
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