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PostHog:让工程师自发去线下演示产品的机制与流程

From 1 to 100 IRL events in a year: The secret to getting engineers to demo

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给开发者工具公司一套可落地的“如何让工程师去线下路演”的操作手册,特别是GitHub Skill匹配和自愿原则,直接解决获客难题。

Since I joined PostHog in summer 2025, we've gone from doing 1 IRL event to over 100 in a year. Roughly 95% of those events involve speaking to customers, and over 50% of the company has gone out and demoed in cities around the world – and that percentage keeps growing.

自2025年夏天我加入PostHog以来,我们的线下活动从1场增加到一年超过100场。其中约95%的活动涉及与客户交流,超过50%的公司员工前往全球各地城市进行产品演示——而且这一比例还在持续增长。

Every developer marketing team I've ever talked to struggles to get the people actually building their products to go out IRL (in real life) and demo them. Even though it's a clear way to help drive retention and expansion, it's only a small subset of internal yappers who prioritize this.

我曾与所有开发者营销团队交流过,他们都难以让真正负责构建产品的工程师走出办公室去线下(现实世界中)进行产品演示。尽管这是提升用户留存和扩展的清晰途径,但只有少数内部“话痨”会优先考虑这一点。

This is crazy compared to previous places I've worked where speaking opportunities were seen as favors or obligations, and many other dev tool companies will tell you the same.

这与我之前工作过的地方相比简直不可思议,在那里演讲机会被视为人情或义务,许多其他开发工具公司也会告诉你同样的情况。

Here's how our IRL events team at PostHog makes it happen (without twisting any arms).

以下是PostHog的线下活动团队如何在不强迫任何人的情况下实现这一目标的。

Product engineers FTW

产品经理至上

There's an old adage in developer relations circles that goes, "Ship stuff, show people." And we have plenty to talk about.

在开发者关系圈子里有一句老话:“发布产品,展示给人看。”而我们有很多可聊的内容。

But so do many other companies building products at a fast pace. What makes us different is that one of our company's values is to make it public. Everything we do is open source, and we've always loved writing about what we're working on. Some of our earliest marketing was just James posting stuff he learned about being a founder that went viral on HackerNews.

但许多以快节奏构建产品的公司也是如此。让我们与众不同的是一家公司的价值观是公开透明。我们做的所有事情都是开源的,并且我们一直热衷于撰写关于我们在做什么的文章。我们最早的营销活动之一就是James发布他在创业过程中学到的东西,并在HackerNews上病毒式传播。

Making it public isn't just for views, though. Whether in written form or a demo format, sharing helps others take advantage of what we're learning, builds trust, and also forces us to be clear about our thinking. All of that becomes a self-reinforcing loop:

公开透明不仅仅是为了获取浏览量。无论是书面形式还是演示形式,分享有助于他人利用我们从中学到的知识,建立信任,并迫使我们清晰地表达我们的思考。所有这些形成了一个自我强化的循环:

The problem I see at other companies is if engineers in your org need convincing to share what they've made is actually better for customers. This is painless at PostHog because most of our engineers are product engineers:

我在其他公司看到的问题是,如果你的组织中的工程师需要被说服去分享他们制作的东西实际上对客户更好。这在PostHog是无痛苦的,因为我们的大多数工程师都是产品经理:

"Product engineers talk to users. They decide what to build. They own pricing, revenue, and user experience. They support customers directly. They're accountable primarily to their users and paying customers. They own product decisions." (Source: Our Product Engineering Handbook)

"产品经理与用户交谈。他们决定构建什么。他们负责定价、收入和用户体验。他们直接支持客户。他们主要对用户和付费客户负责。他们拥有产品决策权。"(来源:我们的产品工程手册)

With more ownership and transparency, engineers will naturally want to demo the products that they've built. This leads to more customer interaction, which leads to curiosity and empathy for users, which leads to more demos, interviews, and blogs. And it all loops back into itself.

随着更多的所有权和透明度,工程师自然会想要演示他们构建的产品。这导致更多的客户互动,进而引发对用户的兴趣和同理心,从而导致更多的演示、采访和博客。这一切又回到自身。

This event recap from Meikel after he did a talk at a dev meetup in Milan earlier this summer shows what it looks like when product engineers love what they work on and sharing it with users:

Meikel 在今年夏天早些时候于米兰的一次开发者聚会上做了演讲,这次活动回顾展示了一位热爱自己工作并乐于与用户分享的产品工程师的风采:

Culture of demoing

演示文化

It also helps that demoing is second-nature here. You can't get far on any given work day at PostHog without seeing a demo of what people are working on internally thanks to:

此外,在这里演示已成为一种本能。在 PostHog,如果没有看到同事们内部工作的演示,你的一天就过得不算完整,这要归功于:

  • Our weekly all-hands meetings. These end with 15-20 minutes of people across the company sharing screens (while praying to the demo gods).
  • Our many hackathons. Whether it's at a small team gathering or the annual all-hands company offsite, our hackathons always end with each team demoing what they worked on.
  • Our #demo-posthog-anything channel. People post here at any time to keep demos going all week long, rather than waiting for the next all-hands.
  • 我们的每周全员会议。这些会议的结尾通常会有 15-20 分钟的时间,让公司各地的同事共享屏幕(同时祈祷演示之神保佑)。
  • 我们众多的黑客松活动。无论是在小型团队聚会还是年度全员公司外勤活动中,我们的黑客松活动总是以每个团队演示他们的工作成果作为结束。
  • 我们的 #demo-posthog-anything 频道。人们随时在此发布内容,以保持整周的演示热度,而不是等待下一次全员会议。

For example, here's Sam demoing scatter plots working in our SQL insights product:

例如,这是 Sam 在我们的 SQL insights 产品中演示散点图功能:

Keep in mind that a demo != a slide deck. We care about showing the thing working, not just talking about it. Many of the latest AI community meetups around the world prioritize the same because it contributes to better attendance, participation, and enthusiasm.

请记住,演示不等于幻灯片演示。我们注重展示实际运行的效果,而不仅仅是口头描述。全球许多最新的 AI 社区聚会也优先考虑这一点,因为这有助于提高出席率、参与度和热情。

Of course, there are exceptions to this – mainly deeper topics that are beyond a product, feature, or tool – but we emphasize showing actual solutions, not just sales pitches or conceptual frameworks. Ew.

当然,也有例外——主要是那些超出产品、功能或工具范畴的更深层次的话题——但我们强调展示实际的解决方案,而不仅仅是销售说辞或概念框架。真让人倒胃口。

Get out of the way

退后一步

Because we work asynchronously, the events team's role is to propose speaking opportunities and then just get out of the way. We're always available to answer questions and give feedback but, ideally, even that's not necessary.

由于我们是异步工作,活动团队的职责是提议演讲机会,然后放手让演讲者自行发挥。我们随时准备回答问题并提供反馈,但理想情况下,甚至不需要这样做。

We trust that our engineers know how to give demos because they're the experts at their topic since, well, they built it. We don't make slides for them, we don't do run-throughs, we just let them do their thing. This is also related to one of our other values called "you're the driver". No one is here to tell you what to do.

我们相信我们的工程师知道如何进行演示,因为他们是该领域的专家,毕竟东西是他们开发的。我们不为他们制作幻灯片,也不进行彩排,只是让他们自由发挥。这也与我们另一个价值观“你是驾驶员”有关。没有人会告诉你该怎么做。

We do provide some guidelines, resources, and assets from the brand team. For example, here's what someone will need in order to attend and speak at an IRL event:

我们会提供一些来自品牌团队的指南、资源和素材。例如,以下是参加线下活动并发言所需的内容:

  • Who, what, where, when. The event details are the first thing we share with all speakers.
  • Merch to give out to attendees. The events team ships merch for speakers to give out in person.
  • Budget to travel. A subset of the events budget is allocated to travel when necessary.
  • Official branded slides, logos, hogs. Anything brand asset related is readily available.
  • Guidelines and tips. We have some handbook pages and a newsletter on how to give S-tier demos based on what's worked well in the past.
  • 谁、什么、哪里、何时。活动详情是我们首先分享给所有演讲者的信息。
  • 用于分发给参会者的周边商品。活动团队会为演讲者寄送周边商品,以便他们在现场分发。
  • 差旅预算。当必要时,会从活动预算中划拨一部分用于差旅。
  • 官方品牌幻灯片、标志和 Hog 形象。任何与品牌资产相关的内容都唾手可得。
  • 指南与建议。我们有一些手册页面和通讯简报,介绍如何基于过往成功经验提供 S 级演示。

Even before reaching out to speakers with opportunities, we use a speaker-expertise skill that fellow builder relations teammate Kliment created. It takes that employee's GitHub handle, researches their merged PRs across the PostHog org over the last 6 months, and then produces an outline of their work, candidate tech-talk topics with detail, and a N/10 talk-worthiness score per topic. This helps us come to the table with starting ideas rather than putting that on the employee.

甚至在联系演讲者提供机会之前,我们就使用了一种由同事、Builder Relations 团队成员 Kliment 创建的“演讲者专长”技能。该技能会获取员工的 GitHub 用户名,研究其在过去 6 个月内于 PostHog 组织下合并的 PR(拉取请求),然后生成其工作概述、候选技术演讲主题及详细信息,并为每个主题给出 N/10 的演讲价值评分。这有助于我们以初步想法为基础展开讨论,而不是把负担推给员工。

Here's an excerpt from the skill output after looking at Alex Lebedev's work:

以下是查看 Alex Lebedev 的工作后生成的技能输出摘录:

He used this as a starting point for his talk on self-driving at WAWTECH in Warsaw, which drew a large crowd:

他以此作为在波兰华沙 WAWTECH 会议上关于自动驾驶演讲的起点,吸引了大量观众:

Some engineers even go on to organize their own events (dinners and meetups mostly) and speak at events without us even being involved. We love that – it's yet another example of our "you're the driver" company value.

一些工程师甚至自行组织活动(主要是晚餐会和聚会)并在活动中演讲,而我们并未参与。我们对此非常赞赏——这是我们“你是主导者”公司价值观的又一个体现。

Once people demo, they're hooked

一旦有人进行演示,他们就会上瘾

So far we've seen that once an engineer does a speaking opportunity, they get hooked. Some of our yappers actually look forward to future events and reach out to us proactively. This is especially great if they're working on a product that is a high priority; we look for more chances to get people building those out to bat.

到目前为止,我们发现一旦工程师获得演讲机会,他们就会沉迷其中。我们的一些健谈者实际上期待未来的活动,并主动联系我们。如果他们在开发高优先级产品,这一点尤其棒;我们会寻找更多机会,让那些正在构建这些功能的人去展示。

Still, you can always have too much of a good thing, so we try to toe the line to avoid overwhelming any single person or team with events. We are always mindful of when someone did their last demo and try not to exceed a quarterly or bi-monthly cadence.

尽管如此,好事过犹不及,因此我们试图把握分寸,避免让任何个人或团队被过多活动压垮。我们始终关注某人上次演示的时间,并尽量避免超过每季度或每双月的频率。

We also take the geography into consideration with demo opportunities. In places like Seattle - with lots of ICP overlap for us - we present more opportunities than smaller markets like, say, Kansas City. Either one. Or both. Combined.

我们在提供演示机会时也会考虑地理位置因素。在像西雅图这样与我们理想客户画像(ICP)重叠度较高的地方,我们提供的机会比堪萨斯城等较小市场更多。两者皆可。或者两者兼有。结合起来。

Dylan is one of our engineers in Seattle who is often willing to demo and genuinely enjoys it. Here's a recap of his event where he demoed self-driving for his local AI Tinkerers dev tools edition meetup:

Dylan 是我们位于西雅图的一名工程师,他通常愿意进行演示并乐在其中。以下是他在当地 AI Tinkerers 开发者工具版聚会中演示自动驾驶活动的回顾:

So if you're trying to get your engineers out IRL, the fix probably isn't a better speaker program and training. It's giving them ownership over what they've built so that they already have something they actually want to show, and then getting out of their way when they do.

因此,如果你正努力让你的工程师走出线上、进行线下互动,解决方案可能不是更好的演讲者计划和培训。而是让他们对自己所构建的内容拥有所有权,使他们确实有想要展示的东西,然后在他们行动时退后一步,不要阻碍他们。

As a disclaimer, no one is required to do _any of this at PostHog, and at least 20% of the company has let the events team know that they have no interest in demoing at events or public speaking. It's not for everyone, nor should it be expected. Because of this, it's always fine when speaking asks are declined – no questions asked._

免责声明:在 PostHog,没有人被要求执行_任何这些操作_,且至少有 20% 的公司员工已告知活动团队,他们对在活动上演示或公开演讲不感兴趣。这并非适合所有人,也不应对此抱有期望。因此,当有人婉拒演讲邀请时,完全没问题——无需多问。_

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