ElevenLabs 任命前 OpenAI 销售负责人 Ashley
Ashley Kramer joins ElevenLabs as Chief Revenue Officer
Today, we’re announcing that Ashley Kramer has joined ElevenLabs as Chief Revenue Officer.
今天，我们宣布 Ashley Kramer 加入 ElevenLabs，担任首席营收官。
Ashley has two decades of experience at high-growth technology companies. Most recently she led enterprise sales at OpenAI, during a period when enterprise revenue outpaced consumer revenue, and the technology was widely adopted among Fortune 100 companies. Earlier in her career, she held senior leadership roles across sales, marketing, and product at GitLab, Alteryx, and Tableau, all of which saw significant increases in customers and revenue during her tenure.
Ashley 在高速增长的技术公司拥有二十年的经验。最近，她在 OpenAI 负责企业销售，当时企业收入超过了消费者收入，且该技术被财富 100 强企业广泛采用。在她的职业生涯早期，她曾在 GitLab、Alteryx 和 Tableau 担任销售、营销和产品方面的高级领导职务，在她任职期间，这些公司的客户数量和收入均显著增长。
Ashley joins ElevenLabs at an important moment in our growth. Today, powerful AI models are widely available, but the next challenge is making AI useful, intuitive, and trusted in real-world interactions with people. Our preferred style of interaction is heavily shaped by culture, context and language, and it does not translate uniformly across customers or geographies. To accelerate adoption, ElevenLabs is building AI models and agents that can be personalized for any brand, and interact naturally in any context.
Ashley 在 ElevenLabs 增长的重要时刻加入。如今，强大的 AI 模型已广泛可用，但下一个挑战是让 AI 在与人的真实互动中变得有用、直观且值得信赖。我们偏好的互动风格深受文化、语境和语言的影响，并且不会在所有客户或地区均匀地转化。为了加速采用，ElevenLabs 正在构建可针对任何品牌进行个性化定制、并在任何语境下自然互动的 AI 模型和智能体。
Demand for AI that people want to interact with is accelerating. Our agents now handle over 15 million conversations around the world every week, and companies like Meta, Stripe, Klarna, Hasbro, and Deutsche Telekom are already customers. Across our enterprise base, we're seeing adoption spanning use cases like customer support, sales, marketing, product, and business operations. Enterprise customers now account for 55% of ElevenLabs' revenue, marking an important inflection point in the company's growth.
人们对希望与之互动的 AI 的需求正在加速增长。我们的智能体目前每周在全球处理超过 1500 万次对话，Meta、Stripe、Klarna、Hasbro 和 Deutsche Telekom 等公司已成为我们的客户。在企业客户群中，我们看到采用情况涵盖了客户支持、销售、营销、产品和业务运营等多种用例。企业客户现在占 ElevenLabs 收入的 55%，标志着公司增长的一个重要转折点。
In her new role at ElevenLabs, Ashley will lead our global revenue function, oversee our partnership ecosystem, and work directly with customers and partners to shape where AI interaction goes next.
在 ElevenLabs 的新职位上，Ashley 将领导我们的全球营收职能，监督合作伙伴生态系统，并直接与客户和合作伙伴合作，塑造 AI 互动的未来方向。
"Solving how AI interacts with people will be one of the defining challenges of the AI era,” said Ashley Kramer, chief revenue officer at ElevenLabs. ”If AI sounds robotic, cold, or simply doesn't understand your intent, people won't trust it to help solve their problems. ElevenLabs is building the industry's leading human-AI interaction platform, whether that’s for businesses and customers, governments and citizens, or creatives and audiences. I'm excited to lead the work of getting that into the hands of enterprises around the world."
"解决 AI 如何与人互动将是 AI 时代最具决定性的挑战之一，" ElevenLabs 首席营收官 Ashley Kramer 表示。"如果 AI 听起来像机器人、冷漠，或者根本不了解你的意图，人们就不会信任它来帮助解决问题。ElevenLabs 正在打造行业领先的人机交互平台，无论是面向企业与客户、政府与公民，还是创作者与受众。我很兴奋能领导这项工作，将这些成果带给全球的 enterprises。"
"The majority of our business now comes from helping large companies streamline their operations and build new, revenue generating customer experiences," said Mati Staniszewski, cofounder and CEO of ElevenLabs. "Having led many of the teams we serve, Ashley deeply understands what our customers need and how we can deploy products that deliver value for them. I'm looking forward to working with Ashley as we scale ElevenLabs into a full platform for AI interaction across the enterprise.”
"我们目前的大部分业务都来自于帮助大型企业简化运营并构建新的创收客户体验，" ElevenLabs 联合创始人兼首席执行官 Mati Staniszewski 表示。"我曾领导过许多我们服务的团队，Ashley 深刻理解我们的客户需求以及我们如何部署能够为他们创造价值的产品。我期待与 Ashley 合作，将 ElevenLabs 扩展为面向企业的全方位 AI 交互平台。"
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