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Poppy创始人复盘:TikTok红利与品牌优先策略如何驱动20亿美金退出

I built a $2,000,000,000 business on vibes

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First time we did a Super Bowl. Let me lay lay this down for you. We bought the Super Bowl 5 days before the Super Bowl.

这是我们第一次投放超级碗广告。让我把情况给你理清楚。我们在超级碗开始前5天才买下广告位。

Literally.

字面意思,真的。

Uh Sam, you want to do like an intro real quick?

呃,Sam,你想快速做个开场白吗?

Yeah. So, you and your husband are one of the fathers of Poppy, which you sold for $2 billion. And I would have to say you probably win the award for brand glowup because one of my favorite things to watch is this old uh Shark Tank video of you guys.

好的。你和你的丈夫是Poppy的创始人之一,你们以20亿美元的价格出售了它。我得说,你们大概赢得了品牌焕新大奖,因为我最喜欢看的一段视频就是你们当年在《创智赢家》(Shark Tank)里的旧视频。

So good. And the way that it started and the where you are now, that gap is huge.

太精彩了。从起步到现在的发展轨迹,这个跨度简直巨大。

Yeah. What was it called originally? Mothers or something.

对。最初叫什么来着?Mother还是什么。

Oh, so embarrassing. You had to say it out loud. Um, mother beverage. And yes, I think it was a globe of the century. The best of all time.

哦,太尴尬了。你还得大声说出来。嗯,叫Mother Beverage。是的,我觉得那是世纪之交最棒的产品,史上最佳。

What was the story?

故事是怎样的?

It was just one of those beautiful entrepreneurial American dream stories where you start in your kitchen because of a personal problem. I had like tummy problems with drinking apple cider vinegar, you know, hated the taste and I was like, I I have an idea. I can make this taste better. Little did I know how intense beverage is. Looking back, I don't think if I knew what I knew now, I would have done it. And it's not knowing is just such a beautiful thing.

这只是那种美好的美国梦式创业故事之一:你因为个人问题而在厨房里开始创业。我喝苹果醋时肠胃不太舒服,你知道的,讨厌那个味道,我就想,我有主意了,我可以让它更好喝。我当时完全不知道饮料行业有多激烈。现在回想起来,如果我知道现在所知道的一切,我可能就不会做了。而这种“无知”本身就是一种美好的状态。

But you basically like were were selling something at a farmers market that was kind of curing your own problem. And I think you did that for more than a couple years. And then you hooked up with a guy who kind of like was like, "Hey, this is amazing, but why don't we tinker with the packaging a little bit?" And then you raised a little bit of money and it was like off to the races. It was like zero to like 20 million to like 60 million to like 120 or something like crazy like that.

但你基本上是在农贸市场售卖一种能缓解自身问题的产品。我想你们这么做持续了好几年。然后你们结识了一个人,他说:“嘿,这太棒了,但我们要不要稍微调整一下包装?”接着你们筹集了一笔资金,项目便风驰电掣般发展起来。规模从零增长到约2000万,再到6000万,再到1.2亿左右,疯狂得像那样。

Was that crazy?

那很疯狂吗?

Year to kind of ground you just to like in timeline. So we did do for like 2 years farmers market and then went on to Shark Tank got a deal on Shark Tank and went through a whole rebrand and then we decided to launch Poppy March 3rd 2020 the first week of co and it was like the first time everyone's thinking about their health health and wellness. It's the first time people are looking at labels and wanting to understand what they're putting your into your body and how can I boost my immune system and all of these things of the conversation.

为了让你有个时间线概念,我们确实在农贸市场卖了两年,然后上了《创智赢家》,达成了交易,经历了一次全面的品牌重塑,最后决定在2020年3月3日推出Poppy,那是疫情第一周。当时大家第一次开始关注自己的健康与养生。人们第一次开始查看标签,想了解自己摄入体内的东西,以及如何增强免疫力,这些话题都成了当时的焦点。

And so that first year we market I think we did about 3 million in revenue and then the next year was 2250 and then the big jump was from 50 to 200 million and then 500 plus to then be sold. So it's like four and a half years to almost $550 million which is crazy growth.

所以第一年我们做市场推广时,我想收入大约是300万美元,第二年则是2250万,然后有一个巨大的飞跃,从5000万增长到2亿,接着又超过5亿并最终被出售。所以在短短四年半的时间里达到了近5.5亿美元,这种增长速度简直疯狂。

Did you ever feel uh imposttor syndrome doing that? Because like uh you know whenever I have a little bit of success I'm like oh man is this real? Does this this is wild? But our success was a lot slower than yours.

在那段经历中,你有没有感到过冒名顶替综合征?因为就像你知道的,每当我取得一点点成功时,我就会想:天哪,这是真的吗?这太不可思议了。但我们的成功速度比你们慢得多。

We were just going so quick. It was hard to even sit back and and even realize or fathom what was happening because it was so not normal. Like people don't understand like what we had and what growth we had is not normal. It was truly lightning in a bottle. And so I don't know if there's imposttor syndrome because like I'm very confident. We were confident in what we were building but it wasn't a guarantee, right? And so it's this thing of like do I celebrate?

我们发展得太快了。甚至很难静下心来去理解或想象发生了什么,因为这完全不合常理。人们不理解,我们所拥有的以及所取得的成长是不正常的。这真的是可遇不可求的奇迹。所以我不知道是否存在冒名顶替综合征,因为我非常自信。我们对正在构建的东西充满信心,但这并不是保证,对吧?所以这就涉及到一个问题:我是否应该庆祝?

Well, it's too soon to celebrate. So, when we finally sold it definitely was like, wait, what just happened? That was 4 and 1/2 years, 5 years of this crazy growth. And I don't think I ever stopped and smelled the roses.

嗯,现在庆祝还为时过早。所以当我们最终将其出售时,确实有一种感觉:等等,刚才发生了什么?那是四年半、五年的疯狂增长期。我想我从未停下来欣赏过沿途的风景。

Did you you know when when there's like a movie and they always have like act one of the movie is the main character and they're just sort of stumbling and fumbling and they're they're they're struggling and then they finally start to figure something out. Act two is always the montage where things start happening sort of fast and furious and that's kind of the growth phase that you're describing. But they usually, you know, they sort of figure some one or two things out, right?

你是否知道,在电影中通常第一幕是主角,他们只是磕磕绊绊、跌跌撞撞,处于挣扎之中,然后终于开始找到一些头绪。第二幕总是蒙太奇片段,事情开始以迅猛的速度发生,这正是你所描述的增长阶段。但他们通常会弄明白一两件事,对吧?

One or two things start to really work and then they lean in and double down into those and it's like the the things that makes all the other dominoes fall. So for you guys, you're saying timing was obviously beneficial, but what were you guys doing as entrepreneurs or founders? What were the key dominoes that started to fall? Yes, we were one of the first founder-led brands to really lean into Tik Tok and back then it was the wild wild west and you were doing dances, you doing recipe videos, you're just like literally doing all these like fun transition videos.

有一两件事开始真正奏效,于是他们便全力以赴,加倍投入其中,这使得其他所有的多米诺骨牌随之倒下。所以对于你们来说,你们说时机显然有利,但作为企业家或创始人,你们具体做了什么?哪些关键的多米诺骨牌开始倒下?是的,我们是首批真正全力投入TikTok的创始人主导品牌之一,而那时还是蛮荒西部时代,你们在跳舞,制作食谱视频, literally 做着所有这些有趣的转场视频。

Do you like almost making a fool of yourself to try to go viral? Because I I had this like personal obsession with Tik Tok and and it's funny. I know you guys have had Rohan on and I remember him being like Allison that's for like young kids and dancers and don't don't try. He wasn't like against it by any means, but he like no one really got that platform. And so I was like, "Okay, I'll spend my nights and weekends and um I'll play around on it until we finally went viral."

你喜欢为了试图走红而几乎让自己出丑吗?因为我曾对 TikTok 有一种个人痴迷,这很有趣。我知道你们请过 Rohan 来做客,我记得他说过 Allison 是给小孩子和舞者看的,别去尝试。他并不是完全反对,但他觉得没人真的能在这个平台上火起来。于是我想:"好吧,我会在晚上和周末花时间在上面玩,直到我们最终走红为止。"

And we had a lot of success on the platform and I think it was a really big key driver in why we grew so fast because typically if you're a better for you brand, you blow up in LA, New York, Miami, these like major hubs and then you kind of grow inwardly. But when you grow up with a digital first mindset within the business from core day one, we had people like I think at one point one of our top targets was like Fargo, North Dakota and all of these like Cincinnati, Ohio, Houston, Texas.

我们在该平台上取得了很大成功,我认为这是我们要增长如此迅速的关键驱动因素之一,因为通常如果你是主打健康的品牌,你会在洛杉矶、纽约、迈阿密等主要枢纽城市爆红,然后逐渐向内扩展。但当你的业务从第一天起就具备数字优先的思维时,我们的一些目标市场甚至包括像北达科他州的法戈,以及俄亥俄州的辛辛那提、德克萨斯州的休斯顿等地。

And so when you're a true digital first brand, you can really break through and go to more places quicker. It's like a modern field day marketing type tactic, right? Do you want to stand in a Whole Foods and give away 30 samples or do you want to uh do something and educate and put paid behind it and push your ads out organically to the FYP page and get 300,000 people to see it? And so I think that was a really big thing that really just made us different than other brands.

因此,当你是一个真正的数字优先品牌时,你可以真正突破并更快地进入更多地方。这就像一种现代式的田野营销战术,对吧?你是愿意站在全食超市(Whole Foods)分发30个样品,还是愿意做点什么来教育用户,投入付费推广,并将广告有机地推送到 For You Page(FYP),让30万人看到它?所以我认为这一点让我们与其他品牌截然不同。

Now everyone's doing it, right? It's it's part of everyone's uh marketing mix. But I think another really big one is we were brand first. So our number one KPI was brand awareness. How do we truly build a long lasting generational brand with every ounce of every decision that we did down to if we were like what should be our variety pack at Costco and the data was saying you know it should be root beer this cream soda and cola and I'd be like well those colors don't look good together and our buyers would be like wait what and I'm like no no no it has to be vibrant on the shelf it has to jump and people have to right every decision that we had was brand first, digital first.

现在每个人都在这么做,对吧?它已成为每个人营销策略的一部分。但我认为另一个非常重要的点是,我们是品牌优先的。所以我们首要的关键绩效指标(KPI)是品牌知名度。我们如何通过每一个决策的每一分努力,真正打造一个持久的代际品牌?小到我们在好市多(Costco)应该推出什么样的组合装,数据显示应该是根汁汽水、奶油苏打水和可乐,而我则会说这些颜色搭配起来不好看,我们的采购人员会说:"等等,什么?"我说:"不不不,它在货架上必须鲜艳夺目,必须引人注目。"我们做的每一个决定都是品牌优先、数字优先。"

And it's easier said than done. I say this like it's it's common sense, but a lot of people still don't do these things. you sort of have this energy that I've I've seen with a lot of my very successful friends, particularly the women, where they basically are like a bolded china shop, which both men and women are, but you've like wrapped it in a much more uh like appealing package where like a lot of my friends who are bold in the China shops, they like I look at them, I'm like, you're a you're kind of a wreck, but like you're probably going to figure it out.

说起来容易做起来难。我说这话听起来像是常识,但很多人依然做不到这些。你身上有一种能量,我在许多非常成功的朋友——尤其是女性——身上见过,她们基本上就像一家大胆的瓷器店,男女皆是如此,但你把它包裹在一个更具吸引力的包装里。比如我那些在瓷器店里很大胆的朋友,我看着她们心想:你简直一团糟,但你大概能搞定一切。

But when I watched your stuff on Instagram, you're very relatable. Even though that even though you're crazy successful, and yet you still have this like attribute where it's like A is here, B is here, the straight line, and just go and run as fast as you can.

但是当我看你在 Instagram 上的内容时,你觉得很接地气。尽管你极其成功,但你仍然拥有这样一种特质:A在这里,B在那里,一条直线,然后只管尽可能快地奔跑。

Yeah. Well, I think it's confidence. So, people ask me all the time like, how are you so confident? I'm confident because I failed and made a total fool of myself for so many years to kind of figure out what works and how how to be confident. Like for example, everyone sees this $ 1.95 billion exit, but they don't see or remember me standing at a farmers market at a folding table saying, "You want to try this apple cider vinegar drink?"

是的。嗯,我认为这是自信。所以人们总是问我,你怎么这么自信?我之所以自信,是因为我失败过,并且多年来把自己弄得像个傻瓜一样,才摸索出什么有效以及如何保持自信。比如,每个人都看到了这次19.5亿美元的退出交易,但他们没看到或记得我站在农贸市场的一个折叠桌前说:“你想试试这款苹果醋饮料吗?”

Like that's so embarrassing. And so it's this ability of like I have

那太尴尬了。所以这是一种能力,即我有

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