OpenAI 演示 ChatGPT 销售工作流：账户研究与客户外联

At Open AI, our focus for sales is simple. Redesign revenue workflows so agents can carry more of the load and let our sellers focus on driving deals forward. In this example, an always-on ChatGPT work agent has detected a signal in one of my accounts based on updates from the company's latest earnings report. It gives me a link to the earnings call if I want to dig through it line by line. Even more helpful, ChatGPT work generates an account brief that combines that information with recommended actions for breaking into the account.

The brief pulls together key information about the company, identifying the points that matter to our sellers, and highlighting exactly what the customer said. Pulled directly from the source, that can help drive the sales motion forward. It also generates a stakeholder map with profiles that help us understand our buyers, identify the buying committee, and determine who we need to win over to win the deal. Finally, it generates an outbound email for the team to send to our strongest stakeholder.

Let's open that in Gmail and take a quick scan through it. The next step happens when the prospect books the meeting. Because ChatGPT work is connected directly to my calendar, as soon as the meeting is booked, it begins creating the assets the seller will need. Here, you can see a polished presentation based on our first call pitch deck template. It incorporates key elements from the earning signal and turns them into relevant action-oriented content for the meeting.

After the meeting, a ChatGPT work agent automatically looks for the call transcript and generates a review of the conversation. It updates the seller's CRM records, suggests content for the follow-up email, and even recommends the next actions the team should take. This is how we've redesigned revenue workflows at Open AI. ChatGPT work agents connect every stage, from detecting the signal to managing the follow-up and everywhere in between.

So, our sellers can spend more time building relationships and moving opportunities forward.