扎克伯格：多数企业不会拥有前沿AI，但会有自己的AI层

Mark Zuckerberg: Most businesses will not own frontier AI in the way Meta or OpenAI does.

But many will end up with something that feels like their own AI: a customized operational layer that reflects how that company actually works.

He says, "OpenAI, Google, they're building an AI.

But I think we're gonna have a lot of different AI systems, just like we're gonna have, we have a lot of different apps. I think in the future, every business, just like I have a website and a phone number and an email address, a social media account, is also going to have an AI that can interact with their customers to help them sell things, help them give support."

What he is really describing that a company’s “own AI” will usually not be a frontier model trained from scratch, but a layer built on top of shared models, shaped by its products, policies, customer history, and way of working.

Support, sales, and basic operations can be handled through a system that knows the business well enough to answer, route, recommend, and escalate without feeling generic.

From 'Cleo Abram' YT channel (link in comment)